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Dental Business Administration Program ( 15 Credit Hours )
Project Planning and Management - Dr.Shreen Shaheen
1-Introduction (1:46)
2-What is project? (5:51)
3-Project Planning and Characteristics (8:50)
4-Project Steps (13:59)
5- Which Part is Hard? and Delegation (6:36)
6-the most Important thing to build success Dental clinic project (6:29)
7-Monitoring and Evaluation result based management RBM (10:17)
8-Key features of RBM (14:25)
9-Planning Innovation Quality (4:26)
10-Project Proposal and Budget (24:26)
11-Time Management (25:14)
Handout
Healthcare Management - Dr. Reem Shoaib
0-introduction (0:43)
1- Healthcare Management (6:27)
2-Management Functions: Planning (2:31)
3-Management Functions: Organizing (2:07)
4- Management Functions: Staffing (2:39)
5-Management Functions: Directing/Leading/Influencing (8:36)
6-Management Styles (3:17)
7-Management Functions: Controlling (7:48)
8-Management Tips For Great Leaders (1:25)
Handout
Patients Management in Dental Practice - Dr. Rawda M. Saad
1. Introduction and outlines (7:55)
2. Dentist Mindset (6:38)
3. Dentist mindset 2 (8:11)
4. Patient satisfaction (5:29)
5. Angry patients (5:23)
6. communication with the patients (10:44)
7. social styles (6:11)
8. types of social styles (10:18)
9. summary (2:31)
Handout
Quality Control in Dental Practice - Dr. Marwa Kamal
Course Outline (0:35)
1-What is Quality? (4:33)
2-Importance of Quality Management & Control (8:01)
3-Main problems in Dental Quality (1:40)
4-how Qualified Dental Service should be? (4:41)
5-Quality Management Principles (10:49)
6-Overview on Quality Control (5:11)
7-Donabedian model - Iceberg Model - Failures Types & Causes (7:52)
8-Conclusion (2:32)
Handout
Application of Quality Control on Medical Prescriptions - Dr. Marwa Kamal
1-Medication Errors in Dental Practice & its Types (2:28)
2-Cost of Medication Errors (1:01)
3-Hand written Prescription in Dental Practice (11:26)
4-Causes of Medication Errors & How to Overcome (5:46)
Handout
Build Your Business Website - Dr.Ahmed Naguib
1-Introduction (1:16)
2-Build your business website (11:08)
3-What you need to build a website (8:07)
4-Domain name (5:52)
5-Business email address (7:46)
6-Choose a website building software (4:35)
7-How you can do a website by wordpress (15:45)
8-Building your website (21:24)
9-Customize pannel (7:51)
10-How to fix website insecurity (5:53)
Handout
HR in Dental Practice Dr.Ahmed Moussad
1- introduction (1:22)
2- Business model (9:34)
3- key resources (2:28)
4- Duties of HR specialist (recruting) (12:52)
5-Duties of HR specialist (training) (5:08)
6-Duties of HR specialist (relations) (7:11)
7-Duties of HR specialist (compensation) (3:54)
8- Duties of HR specialist (leadership) (17:15)
Handout
Financial Module - Dr.Ahmed Abdelhamid
lec 1 Course outline (0:45)
lec 2 Introduction (2:52)
Lec 3 Business Purpose (1:28)
lec 4 What do We Need to Have Business? (1:02)
lec 5 Financial Management (0:35)
lec 6 Business Transactions (1:39)
lec 7 Financial Resources (4:42)
lec 8 Profit (5:20)
lec 9 Cost (9:19)
lec 10 Revenue (1:16)
lec 11 Pricing Methods (4:37)
lec 12 Pricing using Cost-Plus Method (14:27)
lec 13 Income Statement (6:10)
lec 14 Balance Sheet (10:18)
Handout
Design Thinking - Dr.Mahmoud Salah
1-Introduction (1:31)
2-What is design thinking? (5:37)
3-Customer Segmentation (6:39)
4-Design Thinking in practice (0:51)
4-1-Inspiration and Defining (6:38)
4-2-Ideation (6:20)
4-3-Prototyping (3:23)
4-4-Testing and Validating (4:03)
5- Summary (2:13)
Handout
3-Main problems in Dental Quality
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